Requesting file accessLink to this section

If a workspace member opens a file link in their workspace that they don’t have access to, they will see the option to request access to that file:

• If the file is located in someone’s My Files, that person will be notified of the request.
• If the file is located in a private team, anyone with edit permissions in the team can grant access. A notification will also be sent to the creator of the file or the last person to edit the file if they are in the private team.
• For files located in a public team or in the "Everybody at" shared section, any team or workspace editor can grant file access. Only guests can request access to shared files as all other workspace members have access to all shared content. A notification will be sent to the creator of the file, the last person to edit the file, or any workspace editor.

This feature is available to:

• workspace editors
• workspace viewers
• workspace guests that have access to at least one file in the workspace

Approving a file access requestLink to this section

You 'll be notified via email or Slack (if you have our Slack integration enabled) and can approve the file access request directly, or you'll find it under the Share menu in the file itself:

If you decline a request, you will have the option to give a reason for declining:

The requester will be sent an email notification with this reason.

Access permissionsLink to this section

Once a request is approved, the requester will have guest access to that file.

The permission level will default to their workspace member role:

• Workspace editors will be granted edit access to the file
• Workspace viewers will be granted comment access to the file.

You can change the sharing permissions under the Share menu:

FAQsLink to this section

Will granting file access affect my billing?Link to this section

No, you are granting access to just a file - not changing the user role in the workspace.

What if I don’t want to give this person access who sent me a request?Link to this section

Simply ignore the notification or deny it. If other members in your workspace have edit access to the file, they may be able to approve the request.

What if I don’t want to give edit access to the person who sent the request?Link to this section

That’s fine! From the request email, you can choose to select a different permission level (comment or view) depending on what level you want to grant, or you can change the permission after access is granted from the Share menu.

I granted access to a file by mistake, how do I remove it?Link to this section

Go to the Share menu and remove the user from the list of members and guests who have access.

Can guests invited to specific files in my workspace requests file access, too?Link to this section

Yes, if you are already sharing at least one file with a guest, they can request file access to any other file in your workspace.