Customizing your notifications in Whimsical

As a Whimsical user, you'll receive our newsletter, and notifications for comments, reactions, task updates and admin actions (like file access requests). This article explains how to control exactly which notifications you receive, and where you receive them.

Start by going to your notification settings.

To do so, go to "My account", which you'll find next to your avatar in the bottom left:

Marketing emailsLink to this section

To unsubscribe from the newsletter, you can click the unsubscribe link at the bottom of the email, click Unsubscribe all in your settings or choose which individual emails you no longer want to receive:

Using the other toggles under Marketing, you can also disable our onboarding emails and any survey or feedback requests we might send out.

You can still keep up to date with product changes by following Whimsical on X, or checking out this page from time to time.


Granular notification settingsLink to this section

Activity notificationsLink to this section

You can choose to be notified by email, or in Slack whenever:

  • A comment is left on a file, sticky note, task, or annotation you've created.
  • A comment is left on a file you've subscribed to, or that you’re a part of.
  • A new post is created in a team, or project that you’re a part of.
  • Someone mentions you in a comment.
  • Someone reacts to one of your comments.

There are also task notifications sent to your Whimsical inbox, and included in the daily digest when:

  • A task is assigned to you
  • A task that is assigned to you (or you are following), is completed

Tip: To reduce notification overload and promote a sense of calm, the individual notifications are disabled by default. Every morning you'll receive the daily digest email with a summary of any unread notifications from your Whimsical inbox:

Administrative notificationsLink to this section

If you're an admin in your Whimsical workspace you can choose to be notified by email, or in Slack when:

You're welcome to disable any of the activity or admin notifications completely, as they'll always be accessible in your Whimsical inbox when you're ready. 😉

Tip: Don't forget about the daily digest for keeping up to date, calmly.

Note: It's not possible to unsubscribe from the notification that you've been invited to a Whimsical workspace.


Comment and discussion notificationsLink to this section

Notifications can also be set on a per file basis.

To subscribe or unsubscribe from comment notifications on a specific file, click on the comment icon in the top right corner → "Comment Settings" → check or uncheck "Receive Notifications for All Comments":

Task notificationsLink to this section

To enable or disable notifications for specific task cards, open the task in question and then click the bell icon 🔔 to subscribe or unsubscribe from task notifications:

Note: It's not currently possible to unsubscribe from all tasks at once.

Change the email address used for notificationsLink to this section

For each workspace you're part of you can choose a different email address to receive notifications about cards, comments and discussions updates. Newsletters will always be sent to your default email address. You can learn more about how to add different email addresses for different workspaces in this article.


Related articles

Written by:

  • Jack Jenkins

    Jack Jenkins